This privacy policy explains how we’re gathering and using personal information at pinkfish.no. It also explains your rights regarding the storage of personal information at pinkfish.no, and how you can get your information removed.
Salmon Company AS is responsible for the processing of personal information at pinkfish.no. We will never share your personal information with anyone else, or use the information for anything not outlined in this policy.
What kind of information is stored?
1. Purchasing
To make a purchase at pinkfish.no we need your name, address, telephone number and e-mail address. We need this to send you your order, and to keep you informed about the process.
If you choose to open a customer profile, your personal information is stored in your account. You can change all your information or delete your account under My Profile. If you make a purchase as a guest, the personal information will only be stored in your order.
We’re obligated to store all order information due to accounting and tax purposes, all data will automatically be deleted after ten years.
2. Payment
When you use a credit- or debet card to pay for your order at pinkfish.no, payment and card information will be shared with our supplier Stripe. This information is only used to make the payment.
To make shopping easier, you will be given the option to store your credit card information with our supplier. We do not store your card information except referring to it with an identifier. The payment supplier stores all information in a secure and safe manner, and is certified PCI Level 1.
For more information, please refer the Stripe website: https://stripe.com/docs/security/stripe.
3. Ordering food
When you order food at pinkfish.no, your order is processed via Weorder AS. This service has their own terms and conditions, including a privacy policy. When you log in to the ordering system you can read and accept this information.
4. Newsletter
We want to send you special deals and campaigns via e-mail, if you choose to subscribe. When you submit the subscription form, we store your name and e-mail address. This information is stored at the Mailchimp server. You can unsubscribe at any time by following the link at the bottom of a newsletter you receive from us.
5. Statistics
pinkfish.no is connected to the external service Metorik for statistics and reporting. Metorik receives information about customers and orders from our webshop, and stores the same information as we store in our databases. By deleting your account with us, all information is automatically deleted from Metorik.
Cookies
Cookies are files stored on your unit to gather standard information about the visitor and use of the website. Most of these cookies are necessary to ensure proper function, and to allow the placement of orders. pinkfish.no uses the following cookies:
Google Analytics
We use Google Analytics to analyse how visitors use our website. The information stored is anonymous, like for example the number of pages visited, how many visits etc. We’re doing this to increase the user friendliness of our website, and to understand what users find interesting. The information is stored by Google Inc.
WordPress and WooCommerce
pinkfish.no is built on WordPress and WooCommerce. Both services store necessary cookies to allow logging in and making a purchase. Without these cookies, the site will not function as it should.
Metorik
Metorik stores information about the order when a purchase is placed on pinkfish.no. The purpose of this service is described above.
Facebook and Google advertising
We’re using cookies from Facebook and Google to target advertising on these sites, and to track the response of this marketing. This also allows us to excluce ads for users we don’t believe are interested in our ads.
Deactivate the use of cookies
If you don’t want cookies stored on you unit, you can deactivate them in your browser. Please note this might lead to the website not functioning as it should, and that you might not be able to make purchases with us. The links below gives more information on how to deactivate cookies in the most popular browsers:
Deleting personal information
We will delete your personal information when it is no longer necessary for the service we deliver to you. Some information must be stored due to accounting legislation.
You may at any time ask to have your information deleted, by contacting us. Our contact information is listed at the bottom of this page.
Your rights
You have the right to access personal information we store about you, and how this information is processed. You can request entering, deleting and limitation in use of this information according to privacy legislation.
Personal information is used according to your consent. You may at any time withdraw your consent. Withdrawing your consent will not affect the legality of the processing of your personal information before the consent is withdrawn.
If you feel we are not upholding your rights in accordance with privacy legislation, you have the right to report to the authorities by sending a complaint to the Data Inspectorate.
Changes to the Privacy Policy
We reserve the right to change and adapt this privacy policy. If we have your contact information, we will bring your attention to any changes. The current policy will always be easily available on our website.
Contact Information
Salmon Company AS
Lysaker Torg 2
1366 Lysaker
Norway